We’re here to help you and your pet get through Covid-19

- Updated 12pm August 5 -

Stage 4 restrictions come into place here in Melbourne tonight, which means many retail businesses will be closing temporarily. However, the Victorian Government has classified pet stores as an essential service, meaning Habitat will remain open, with no alteration to our usual hours.

We're still here for you and your pet, whether you shop with us online, or in-store. If you’re a local, we've made a few changes to the way our stores run to help keep you, and our staff healthy.

Here’s everything you need to know...
  • Please don’t come in if you’re unwell! If you’ve been advised to self-isolate, or you’re experiencing cold-like symptoms – a runny nose, a sore throat, difficulty breathing – we recommend you stay at home and visit your nearest Coronavirus testing point
  • You’ll need to wear a mask. Wearing a mask when you’re out of the house is mandatory across Victoria. You’ll find our staff all wear masks as well. It's something simple we can all do to help stop the spread of Coronavirus. If you're not wearing a mask, our staff have the right to ask you to leave the store
  • You might need to wait. There's a limit to the number of people we're allowed to have in our stores at once. You might need to wait outside for someone to leave before you can enter
  • Social distancing is still really important. We’ve made changes to the layout of our store to make social distancing easier, including adding markings on the floor. When you’re talking with our staff, please don’t be offended if we communicate with you from a distance
  • We’re on top of it. Our staff are regularly cleaning surfaces and using hand sanitiser. There’s also hand sanitiser at the door for customers to use on entry and exit
  • We're now offering Zero Contact Click and Collect! Place your order online and we'll let you know when it's ready to be picked up. Park outside our store, give us a call and we'll bring your order out to your car. It's that easy. Here's more information.
Wherever you are, you can shop with Habitat online. We offer affordable prices on everything your pet needs, as well as free shipping to metro and selected regional areas for orders over $49. However, with all courier services stretched to capacity in Victoria right now, we recommend you place your order earlier than usual to ensure your delivery arrives on time.

We’ll keep this page updated with regular updates, so watch this space!

As a small business, we thank you for your understanding. Stay safe and give your pets a pat from us.

The Habitat Team